As a natural product, it is sensitive to heat and it's consistency will change depending on the temperature it is exposed to. When exposed to higher temperatures the body butter will soften. Although the consistency changes, the product and it's benefits remain the same.
We package our body butters to reduce the risk of melting during travel. Please be aware of package arrival to prevent it from being exposed to the heat for a long period of time. Refunds will not be issued if the product melts. If it melts and it loses it's whipped consistency, it can easily be fixed by placing the product in the fridge until it becomes solid again.
This product contains no preservatives or chemicals of any kind, it's important that you use a scoop or always have clean hands when using it to prevent mold and bacteria from growing.
